ISPD EXPERT IN COMMUNICATION & LEADERSHIP
Olivier Herlin studied Hospitality Management at the Glion Institute for Higher Education in Switzerland. He started his career in 1989 working at the prestigious Hotel New Otani in Tokyo for 2 years where he could experience first hand protocol at the service of heads of state and VIP guests. Fluent in Japanese, he is also an expert in Japanese culture. Passionate about education and training, he developed his own teaching philosophy « Yukai ». Olivier speaks 3 languages.
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