Currently in a capacity building mission in the Ministry of Foreign Affairs and cooperation of Timor-Leste, I can tell you that the common position of international Relations worldwide engenders that the foundations of soft diplomacy skills and protocol must be integrated into our global daily lives. It is not only a “European Art” but a common need among development and young countries and prominent states. Conscious of diversity, we need to re-balance social, international and business relations, thus creating improvement and confidence at any position. Understanding cross-cultural contacts starts with awareness, but moves to a question of consciousness.
To communicate well at the global professional ground is key to success, and will impact on any future venture. Examine your environment carefully. We live in a global world where social and professional boundaries are often questioned. The current business and social environment is multicultural, multi-generational and multilingual. This context will push any professional to examine a new model of the way we communicate around the world.
Why study protocol, soft diplomacy skills, and specifically cross cultural communication?
Probably the biggest question on your mind is “Why would I want to study protocol, Soft Diplomacy Skills and cross-cultural communication?
What benefits can I hope to achieve?
Rules and Procedures are prerequisite to good management, institutional or organizational. Skills development goes before organization, communication and leadership. Knowing who is in front of us, the culture base, the attitudes and background give us the possibility to present ourselves with confidence and influence. This process awards us a self-awareness of who we are and where we stand for.
Learning the skills of the future is the blistering topic inside of an organization today. To be one step ahead to what the market today demands, that is men and women who are cross-culturally astute in any given situation. Knowledge of soft diplomacy skills, such as negotiation, relating with the media, mediate conflicts, how to act and react among so much more are talents that can be learned. Skills with big value; it bestows more than the power to go further in ambition and professional performance. It gives the practitioner a dignity and grace, which makes them stand out from the crowd.
Brussels is not only the capital of Europe but also a city of many languages. Nowadays, learning languages it is not enough; we need to master soft diplomacy skills and cultural differences so that we are comfortable and fit in.
Business success in international markets is more than just being the greatest at home. It requires building bonds of understanding within and across distinct cultural environments. Cross-cultural communications therefore, is a central instrument for today’s official, manager or professional ready for worldwide opportunities.
Learning how to do business in Hong Kong, New York, Brussels, Angola or Argentina will sculpt a “ready for action” executive. To know how to eat at the table of the 195 countries around the globe is as important as knowing how to say “Good Morning” in the appropriate language. In essence, we mirror our organizations, nations, and cultures. What is more, we become touchstones and ambassadors. Therefore, we need to reflect the right fundamental values, adapting to the context, while maintaining our identity and culture.
Those skills will endow you with fundamental strategies and approach to the world elastic professionals claim.
Along to my Soft Diplomacy Briefs in ISPD blog, I will analyze with you those skills and their implementation.