Protocol Basics

  • Protocol Basics

Learn and train how to organise high-level events  October 2017

Your guest lists contains Ambassadors, CEOs, Director Generals, Artists and Scientists? You are not confident in how to address, welcome and introduce dignitaries? You are insecure in creating an adequate seating arrangement and welcome speech for your corporate event? What catering would you choose for your guests? Ever thought about the impact of music, flowers, table cloths, decoration on your event?

You are invited to attend the national day at an embassy? You don’t know when its adequate to bring and not to bring gifts? You want to know how to navigate a formal dinner? You want to be the perfect guest?
You want to know the impact of Social Media towards your event?
Register for the the Intensive Course on Protocol Basics and learn and train how to organise, attend and solve problems at high-level events.
You will get trained in the following topics:

  • Introduction to Protocol and Diplomacy
  • Precedence and its Criteria
  • Symbolism and the World of Flags
  • Invitations and Gifts
  • Protocol at the Table
  • Official Events
  • Organisation of Press Conferences
  • Organisation of Official Visits
  • The Role of the Protocol Officer
  • Organisation of Ceremonies
  • Organisation of Conferences and Summits

The programme in detail:
Introduction to Protocol and Diplomacy |100

This unit offers a brief history of protocol and its main practices. It underlines the importance of understanding protocol as an integral part of diplomacy. Furthermore explains the difference between the various kinds of protocol and helps participants to understand why key concepts such as protocol, etiquette and ceremonial are interdependent, but not reducible to each other.

Precedence and its Criteria |101

This unit introduces precedence lists, their socio-cultural importance and their practical relevance. First, it adopts an anthropological approach to analyse the development of precedence lists and the cultural realities that such lists convey. Each country honours different functions and the unit outlines which criteria may be adopted when determining the order of precedence. Second, it addresses how precedence lists can be used to facilitate efficient and appropriate and precise communication and planning.

Seating Arrangements for Events |102

This unit examines the different seating arrangements that can be used at conferences and other high level events to best ensure their success. It looks at the preparations that need to be made prior to an event in order to ensure that people are correctly seated. Furthermore it offers an idea of the different challenges that can arise during this process and seeks to address them by considering precedence lists and deploying modern seating arrangements.

Symbolism and the World of Flags |103

This course begins by addressing social theories pertaining to the meaning and importance of symbols and signs. It then discusses the world of flags, and their meaning and precedence. On a practical level it demonstrates how a protocol officer can assure that symbols, and in particular flags, are correctly positioned for the various types of events where they might be required, and that those symbols, deservedly receive the position of honour that they deserve. The course also emphasises on how symbols can unintentionally cause offence to or damage a diplomatic relationship.

Invitations and Gifts |104

This unit discusses the practicalities surrounding lists, invitations, and exchange of gifts. It looks at the preparation required both prior and during the event, such as preparing guest lists and sending invitations in the appropriate format according to the level of event. The participants of this course will be able to determine, based on the formality of the event, which invitation forms are required by protocol. They will also understand how to compose and manage invitations in a way that is useful to an event organiser and other members of an event-organising team. The participants will also be told which events require which gifts, at which moment during the event they should be exchanged.

Protocol at the Table |105

This unit addresses customs and traditions related to the table. It begins by examining the different food types that should or should not be served to foreign visitors, table manners, and the traditional table settings used in different countries at breakfasts, lunches and dinners. Differentaspects of protocol at the table are introduced and examined, including the importance of etiquette.

The Role of the Protocol Officer |106

This unit discusses the important role of protocol and the protocol officer in ensuring efficient and successful communication in high-level event planning, and cross-cultural awareness. The significance of this role is described from the diplomatic context. The unit also outlines the tools and skills that are necessary in order to lead and support other staff and to communicate with the public. Participants are also expected to grasp some of the sociological underpinnings of the practice of protocol in today’s society. The unit encourages participants to consider the importance of signs and communication in the practice of protocol.

Official Events |107

This unit offers a comprehensive review and discussion of protocol applicable in the organisation of an official event. It provides participants with an understanding of the different elements that need to be considered when planning a high-level event depending on the attendees. The unit also discusses the preparations to be made and the rules to be followed when signing treaties and agreements. It further discusses how to host high-level delegations that accompany such events.

Organisation of Official Visits – Workshop |108

This workshop covers the protocol to be followed for the preparation and organisation of state and official visits. These visits play a significant role in strengthening bilateral relations between countries and international organisations.

Organisation of Press Conferences – Workshop |109

This workshop covers the protocol that should be followed in the organisation of press conferences where announcements or presentations are to be made. It discusses the preparations that need to be made for the press and handling of security officers.

Organisation of Conferences and Summits – Workshop |110

This workshop covers the protocol that should be followed when organising summits, conferences, and meetings where agreements are to be signed or negotiations are to be held.

Organisation of Ceremonies – Workshop |111

This workshop covers the implementation of protocol procedures in official ceremonies, be it a funeral or a commemoration. It provides participants with an understanding of the different factors that need to be considered when planning a high-level event.